Job Information
SHI Lead AV Engineer in Somerset, New Jersey
Job Summary
TheLead AV Technicianis a member of the Information Technology Department who is responsible for the setup, operation, and maintenance of the audiovisual systems at SHI. TheLead AV Technician overseesAV requests and spearheads AV efforts for the organization. This person works closely with the Marketing and Facilities teams to provide a high level of professional assistance and independent management of SHI’s audiovisual systems. This includes supporting all AV and conference systems at our Executive Briefing Center, NJ buildings, and regional offices. TheLead AV Technician willprovide technical support to customers before and during meetings, perform preventive and corrective maintenance on audiovisual and broadcast systems, and provide technical support on projects as needed.
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
Responsibilities
Include but not limited to:
Overseeing and delegationof work for the team of AV technicians.
Assist and mentor the AV technicians.
Installation, configuration, monitoring, and troubleshooting of video teleconferencing systems.
Configuration, monitoring, and troubleshooting of room scheduling systems and equipment.
Installation, configuration, and maintenance of video projection equipment.
Installation, configuration, and maintenance of digital displays, televisions, monitors, and digital signage.
Installation, configuration, and maintenance of video cameras.
Installation, configuration, and maintenance of audio equipment, microphones, and speaker systems.
Operation of room control systems to create the proper environment for presentation of audio and video at conferences, meetings, and events.
Work closely with EBC events team to ensure all audiovisual and teleconferencing requirements are met for meetings and events in the Executive Briefing Center, general conference rooms, various training rooms, public space areas, etc.
Monitor daily audiovisual conference room schedule and contact the end users to determine their A/V requirements prior to each scheduled meeting.
Assist end users with set-up for conferences, ensuring that all equipment is functioning properly.
Provide presentation support including importing and manipulating PowerPoint slides and supporting the capture, editing, and publishing of presentations from events.
Respond to and satisfy customer AV requests while meetings are being conducted on-site.
Provide technical support to employees on AV equipment, applications, and related systems.
Collaborate with organizational leadership to establish and enforce proper AV practices and procedures.
Document AV related policies and procedures. Create how-to guides, and directions for supported equipment or resources within the organization.
Qualifications
3+years of audio-visual experience or equivalent in an educational, customer service or hospitality environment.
Experience with video conferencing systems and unified collaboration services.
Hands-on experience with audio-visual equipment setup, cabling, and basic installation.
Required Skills
Hands-on experience with audio-visual equipment setup, cabling, and basic installation.
Delegation skills with the ability to assign tasks efficiently and effectively to staff by identifying their skillsets while ensuring staff accountability and productivity.
Excellent troubleshooting skills, and the ability to follow a structured methodology to solve problems.
Excellent teamwork and organizational skills, flexibility, and the ability to handle multiple tasks.
Desire and ability to research and study technology to increase knowledge and solve problems.
Proficient with AV presentation software and computer software applications such as Microsoft Word, Excel, and Power Point.
Excellent oral and written communication skills.
Ability to maintain a high degree of professionalism in pressure situations.
Preferred Qualifications/Skills:
- Experience working with sophisticated AV systems in a corporate setting.
Unique Requirements
May include after hours and on-call duties with guaranteed response times.
May be requested to assist in set up and breakdown of briefing center rooms which can involve moving of stage, AV equipment, tables and chairs.
Limited travel, as necessary.
Must maintain a professional appearance and dress in professional clothes on a regular basis.
A valid driver’s license.
Required to safely lift and move items up to 50 lbs.
Additional Information
The estimated annual pay range for this position is $40,000 - $70,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
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Job Locations US-NJ-Somerset
Requisition ID 2024-17305
Approved Min (Total Target Comp) USD $40,000.00/Yr.
Approved Max (Total Target Comp) USD $70,000.00/Yr.
Compensation Structure Flat Base
Category Information Technology