Job Information
SHI Inside Sales Operations Admin in Somerset, New Jersey
Job Summary
The Inside Sales Operations Admin is responsible for assisting and supporting the team and customers by processing overflow work from the sales team. The Admin will learn and carry out a variety of process driven tasks that include, but are not limited to, managing communications, placing orders, working in business application software, and fielding requests.
This position will report to the Inside Sales Manager of Operations and will be located in the Somerset, NJ office location.
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
Responsibilities
Include, but are not limited to:
Assisting with Customer Relationship Management (CRM) data consistency
Requesting information from vendors, such as invoices, pricing and order status
Processing overflow work from the sales team or operations, such as placing orders, working on Renewal opportunities, creating parts for AX
Order entry, receiving and responding to e-mails and collecting order status
Regular engagement with Inside Sales, Partner teams and Vendors
Qualifications
Highschool diploma/GED
Possess an upbeat attitude
Self-motivated and willing to learn
Required Skills
Ability to absorb new knowledge on a daily basis
Ability to multi-task and complete projects in an expeditious and comprehensive manor
Ability to clearly communicate and effectively work well with others
Ability to understand tools: MySHI, AX, BI, CRM, SharePoint and quoting
Exceptional written and verbal communication skills
Strong time management and organization skills
Desire to learn more new skills
Ability to understand and work in the following applications/platforms: Office: specifically Word, Excel, and Outlook
Preferred Qualifications/Skills:
Somer college preffered
Customer service and/or customer facing experience
Well rounded working knowledge of SHI’s tools: MySHI, AX, BI, CRM, SharePoint, and quoting
Proficiency in the following applications/platforms:
Office: specifically Word, Excel, PowerPoint, and Outlook
Windows OS experience is a plus
Additional Information
The estimated annual pay range for this position is $31,200 - $40,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status.
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Job Locations US-NJ-Somerset
Requisition ID 2024-17282
Approved Min (Total Target Comp) USD $31,200.00/Yr.
Approved Max (Total Target Comp) USD $40,000.00/Yr.
Compensation Structure Flat Base
Category Administrative/Clerical