Job Information
SHI Microsoft Licensing Executive - France in 75, France
Job Summary
TheMicrosoft LicensingExecutivewill act as a customer-facing subject matter expert in licensing solutions within the Microsoft discipline. The individual will provide essential support for SHI's account executives and our customers, working closely with the SHI team to help SHI’s customers understand their ongoing licensing and operational needs for their Microsoft environment. This will be achieved through various presentation and communication models throughout the customer relationship lifecycle.
TheMicrosoft LicensingExecutivewill report to the Manager – Microsoft Licensing and can be based in our Parisoffice.
About Us
Fondée il y a plus de 30 ans, SHI n'a cessé de croître, passant du statut de petit revendeur de logiciels à celui de fournisseur de solutions informatiques de premier plan. Grâce à notre croissance organique et à notre stabilité sur le marché mondial, nous sommes en mesure de fournir une variété de produits, solutions et services technologiques aux entreprises, notamment dans le « Cloud Computing », l'infrastructure des centres de données, les solutions de réseau et de sécurité, les services de configuration et d'intégration, la mobilité d'entreprise et la gestion des actifs informatiques.
Avec le soutien de nos partenaires et collègues internationaux, nous offrons la possibilité de progresser et de développer une carrière dans l'industrie informatique tout en travaillant dans un environnement diversifié et amusant. Qu'il s'agisse du personnel de vente, du personnel technique ou du personnel d'assistance, SHI propose des postes allant du niveau débutant aux experts chevronnés.
SHI fournit des solutions innovantes et un soutien de classe mondiale depuis plus de 30 bureaux aaux États-Unis, au Royaume-Uni, en République d'Irlande, au Canada, en France, en Australie, aux Pays-Bas, à Hong Kong et à Singapour.
Responsibilities
Include, but are not limited to: _ _
Engage in customer correspondenceregardingMicrosoft products and their licensing, effectively communicating thebenefitsof Microsoft’s Online Services, andparticipatein customer calls toprepare pricing.
Advance and oversee sales opportunities in collaboration with SHI Account Managers,supportingthem through allsales process stagesuntil completion.
Act as a representative for SHI at relevant company and industryeventsas necessary.
Contribute to SHI.com by authoring blog posts on Microsoft’s latest offerings, and by organizing and hosting customer-centric events and webinars.
Provide support in sales messaging during customer meetings and calls, andassistincreatingfinancial models, proposals, and customer-facing proposals.
Support enrolment activities for on-time renewals and true-ups.
Interpret Microsoft volume license contracts for customers and prospects.
Educate customers and sales teams on Microsoft programs and best practices.
Stay up to date on relevant Microsoft certifications and technologies.
Develop and implement both company-wide and client-facing training webinars geared toward the latest changes in Microsoft licensing, products, and programs.
Proactive approach to supporting team members, sellers, and customers.
Be able to articulate SHI’s value add for Microsoft and remove oneself from the day-to-day licensing questions.
Qualifications
Bachelor's Degree or relevant work experience required
Excellent knowledge of Microsoft solutions and volume licensing programs
Minimum 3-5 years providing direct support for Microsoft Volume Licensing sales and support lifecycle
Experience serving as a Subject Matter expert in a product or service
Required Skills
Outstanding written and verbal communication skills, including whiteboard discussionand executive presentations.
Ability to work collaboratively with other internal departments and sales teams.
Outstanding customer serviceandrelationship management skills.
Possess a real passion for technology.
Willingness to learnnew solutions,technologiesandapproaches.
Excellent organizational and time management skills.
Exceptional troubleshooting, and analytical skills.
Initiative to research and resolve problems.
Fluent in both English and French
Certifications Required
The Microsoft Licensing Executive will hold at least two of the following accreditations; if they are not currently held, they will be required to self-study and pass the following accreditations within six months of starting the role.
Microsoft 365 Certified: Fundamentals (MS-900)
Microsoft Azure Certified: Fundamentals (AZ-900)
Microsoft AI Certified: Fundamentals (AI-900)
Microsoft Security, Compliance, and Identity Certified: Fundamentals (SC-900)
Microsoft Power Platform Fundamentals: Certified (PL900)
Unique Requirements
- Position may require travel for customer meetings and events as required both nationally and internationally.
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Job Locations FR-75-Issy-les-Moulineaux
Requisition ID 2024-17470
Compensation Structure Base Plus Bonus
Category Information Technology